Return & Refund Policy

We offer a 30-day return window, meaning you have 30 days from the date you receive your order to request a return.

To be eligible for a return, your item must be in the same condition you received it: unworn or unused, with tags attached, and in its original packaging. You will also need proof of purchase (such as your order confirmation or receipt).

To start a return, please contact us at PrissyRowSupportTeam@gmail.com.

Due to our print-on-demand model, all returns are handled on a case-by-case basis. If your return is approved, we will provide instructions along with the correct return address based on the fulfillment facility that produced your order.

If your return is accepted, we will provide a return shipping label and detailed instructions on how and where to send your package. Items sent back without first requesting and receiving approval for a return will not be accepted. There is a $5.00 fee for return shipping.

For any return-related questions, you may always contact us at PrissyRowSupportTeam@gmail.com.

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Damages and Issues

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right as quickly as possible.

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Exchanges

The fastest way to get the item you want is to return your original order (if eligible). Once the return is approved, you may place a separate order for the replacement item.

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European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without needing to provide justification.

To qualify, your item must be unused, unworn, with tags attached, and in its original packaging. Proof of purchase is also required.

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Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at PrissyRowSupportTeam@gmail.com.